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Vinci Airports is a growing multinational leader in the airport sector and is the first private airport operator in the world. Its portfolio encompasses 50 successfully managed airports with over 15,000 employees in 12 countries. Aiming to deliver positive mobility, Vinci Airports strives to reduce the carbon footprint per passenger by 22%. As a global integrator, they mainly develop, finance, build, and provide everyday airport operations around the world.
As part of its larger future-oriented plans to modernize the airports it manages, one such airport that Vinci Airports decided to upgrade was the Belgrade Nikola Tesla Airport. From terminal expansion and runway constructions to additional parking spaces and new access roads, Belgrade Airport would become a new hotspot for easy mobility with a focus on high levels of service and customer comfort. As part of these modernization efforts, the global integrator sought the help of the Alumio iPaaS (integration Platform as a Service) to help integrate Belgrade Airport’s e-commerce platform with its third-partner car reservation system.
Before creating the integration, travelers arriving at Belgrade Nikola Tesla Airport had to create car bookings and parking reservations manually through SKIDATA, their third-partner local car parking and reservation systems. In times of advancing technological solutions, customers/travelers expect to be connected to such conveniences through the airport itself in real-time.
In order to integrate SKIDATA’s parking solution to the Belgrade Airport booking website, Vinci Airports was looking for a traditional ESB-like solution and were elated to discover Alumio’s next-gen, cloud-native, iPaaS (integration Platform as a Service) solution. Alumio helped successfully integrate their Adobe Commerce e-commerce platform and SKIDATA, their third-partner car booking and reservation system, with our integration partner, SQLI creating the necessary configurations through our iPaaS.
The integration helped ensure that third-partner services, like reserving a car or parking spot, applying for a VIP lounge spot, reserving fast lane spaces, and availing vouchers, were now successfully available on the Belgrade Nikola Tesla Airport e-commerce platform.
Thanks to the integration via the Alumio integration platform, travelers can now access real-time data for booking availabilities. They can also see prices of airport parking and choose parking availabilities for the start and end date of their travel. Not only can this data be used by the traveler, but it can also be accessed by the third-party database to create and confirm reservations, as well as to send booking validations or booking cancelations to the user. Thanks to the integration solution by Alumio, all of these services work seamlessly together in the eyes of the end-user, enabling cross-platform connectivity and ensuring a seamless customer experience.
With this first successful step in bringing the integration capabilities of Alumio’s iPaaS to the Belgrade Airport, we look forward to more such future-proof integrations being created for the airports managed by Vinci Airports via the Alumio iPaaS.
